Shipping policy
SHIPPING
• Packages delivered not received, lost, stolen, or damaged in transit can not be replaced or refunded unless Order Protection is purchased, and a claim has been submitted and approved by Order Protection.
• We do not exchange for items out of stock
• Once items are exchanged, they cannot be returned/exchanged.
• We do not offer returns on sale/discounted items, gift cases/boxes or gift cards
• We do not offer returns on items that have been damaged by improper usage. Our lifetime warranty is voided under any user damage issues (scratches and accidental breakage).
• Order Protection is non-refundable.